How do I report a bug?

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*This article is applicable to both operators of VR Arcades and operators of VR labs & maker spaces at educational institutions.*

If you have tried troubleshooting your issues and need more assistance you can report the issue to the SpringboardVR Support Team. There are three ways you can report a bug or issue.

  1. You can use the live chat feature in the Knowledge Base or your Operator Panel.
  2. You can email us at support@springboardvr.com with a description of the issue you are dealing with.
  3. You can call us at 1 (855) 728-7155 and speak to a tech agent or leave us a voicemail. 
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