I'm unable to see the Springboard launcher on the TV but it displays in the headset. What's wrong?

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*This article is applicable to both operators of VR Arcades and operators of VR labs & maker spaces at educational institutions.*

If the SpringboardVR Launcher is displaying in the headset but not on your TV there may be a problem with the resolution not matching the output.

 

To fix this, open SpringboardVR by holding the Shift button on the keyboard while clicking the "(Re)Start Launcher" button in the system tray icon.

 

This will bring up a configuration window that will allow you to adjust the resolution to match your display and SpringboardVR should no longer appear as black on the monitor.

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