Week of May 7th, 2018


Desktop Client

Fixes already live

  • Desktop Client hangs once specific content is started or when the dashboard is shown the first time after starting those specific titles. Note this was also visible as users getting stuck in a title because the overlays didn't work anymore to allow them to get back to the Launcher.

Fixes live through automatic updates to the Desktop Client 3.0.15

  • Idle Mode videos don't play and give white window instead.
  • Idle Mode only runs once sometimes before needing a restart of the Desktop Client.
  • Automatic updates now install once station has been idle
  • Content review/rating UI shows up multiple times when trying to quit a title.
  • Dashboard overlays don't hide when returning to the Launcher.
  • A context-menu shows up on the desktop whenever a user presses on a controller's touchpad repeatedly.
  • The content rating overlay moves immediately after showing it, making it appear as if it's asking to rate again if the user rated very quickly.
  • Restarting the Desktop Client via its tray icon's "Restart" context menu item doesn't restart in case of Desktop Client issues. We don't want you to ever need to do this. If you ever have a need to restart our Desktop Client please let us know why at support@springboardvr.com.
  • Controllers get stuck in the floor when returning back to the Launcher from a title.
  • After starting a title the Launcher starts up, despite the title being installed and launch settings being correct.


Operator Panel


  • Updated navigation on User Settings, Experience Settings, and Organization Settings to better match the rest of the application
  • Tweaked design to enhance the user experience
  • Updated copy, and added more comprehensive translations.
  • Added a feature where if more than one notification message appears at once, they will show up one after another in a queue, instead of immediately replacing the old one with the new one.
  • Improved the discount and coupon user experience by adding more clear time domains and sorting by start date.
  • When creating a new experience there is now a default price
  • Preventing overlapping of hours in experiences

Bug Fixes

  • Fixed a bug where when you requests a steam key in the marketplace, it wouldn't show up
  • Fixed a bug where stations and location wouldn't show up in the marketplace in the order they were assigned in the stations page
  • Fixed a bug where duplicate hours would show up for experiences
  • Fixed a bug where you couldn't edit an hours entry on an experience
  • Made every address field an optional field for locations. This is to better support our international / non-location based clients
  • Fixed issue where discounts/coupons would sometimes show as inactive, when really they were active
  • Fixed square refunds
  • Various small fixes


Client Reservation AKA Customer Panel


  • Made entering birthdays easier
  • Updated translations!

Bug Fixes

  • Fixed an issue where there was a player selection slider, even though there's only one player available to choose
  • Solved an issue that if a booking failed, it cleared out all selections
  • Various fixes around time and date selection, making them more consistent
  • Fixed issues where some payment options would duplicate
  • Fixed an issue where you could attempt to book a reservation without a payment method
  • Fixed some copy in customer emails


Station Monitor


  • Added a screen warning you when your location isn't set up to monitor.
  • Added navigation to the station settings page to more closely match those found in the operator panel
  • Added a message on bookings that haven't been started, prompting a click to begin time.

Bug Fixes

  • Fixed an issue where returning the user back to content selection didn't actually work
  • Fixed issues around bookings not showing up on their respective days
  • Fixed an issue where old booking on days past looked like they were counting down time
  • Fixed issues around not being able to have separate custom times per group in a reservation
  • Fixed an issue where pausing a booking would flicker forever.
  • Fixed issues where the prices wouldn't be rounded and would created a floating point number (no one wants to pay 0.33 of a cent)
  • Fixed a bug where you couldn't make reservations if your location was set to 24-hour time (Whoops, sorry Europe!)
  • Fixed an issue where you couldn't move reservations into stations that already had a reservation.
  • Lots and lots of other small fixes!



Fixes live through automatic updates to the Desktop Client 3.0.15

  • Fix for bookings not updating in the Launcher
  • Design changes
    • put emphasis on clear buttons
    • general button rework: move buttons outside of panels
    • new modal close button style
  • Global error and connectivity issues handling: no more loading panel running _ad vitam eternam
  • Fix for scrolling issues
  • Reset filters when a new booking starts
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