If you receive an email from SpringboardVR listing Steam Keys to be deactivated, there may be a few reasons why they need to be removed.
- The location may have closed down.
- The location may have cancelled their SpringboardVR account.
- The location may have deactivated their license for the content.
It is important that you revoke the Steam Keys so locations are not able to use them illegally. If you need assistance there are instructions on how to ban Steam Keys via Steamworks here.