What happens when there are price changes to a title?


When the price of a title is updated you will receive at least 2 weeks notice before the price change goes into effect. Pricing changes will be communicated by email and will also be reflected on the content cards in the Marketplace and in your My Library page in the Operator Panel. Since all our session tracking for content is done in the UTC time zone, license renewal, expiration, and price changes happen at midnight UTC.

For PPM license and Monthly license price updates, changes will start on the 1st of the next or following month.

For Yearly license price updates, changes will happen when the license is set to renew.

If a price option is removed, the license will expire instead of change price with the same timeline above.

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